We want your Naqqash order to reach you safely and on time. Here's what you can expect after placing your order.
Order Confirmation
Once your order is placed, you may receive a WhatsApp message, phone call, or email from our team to confirm your order.
Confirmed orders are generally prepared and dispatched within 24 hours.
Naqqash reserves the right to cancel an order before dispatch if we're unable to process or fulfill it. If this happens, we'll make reasonable efforts to inform you.
Delivery Within Pakistan
Delivery Time: 3 to 5 business days
Standard Shipping: PKR 249
Free Shipping: On orders above PKR 4,999
A flat shipping fee of PKR 249 applies to orders within Pakistan. Enjoy FREE shipping when your order total is above PKR 4,999.
Delivery times are estimates and may occasionally be affected by courier delays, public holidays, weather conditions, or remote delivery locations.
Returns & Exchanges
Return or exchange shipping charges are handled according to our Return & Exchange Policy.
If you receive an incorrect, damaged, or defective product and the issue is verified by our team, Naqqash will cover the applicable return and replacement shipping costs.
Delivery Information
Please make sure your name, phone number, and delivery address are correct and complete when placing your order.
Naqqash won't be responsible for delays caused by incorrect or incomplete delivery information provided at checkout.
Need Help With Your Order?
For shipping, delivery, or order-related questions, our support team is available 24/7 through WhatsApp.
Phone / WhatsApp: +92 326 5789789
Email: support@naqqash.com.pk